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InterContinental Hotels Group (IHG) Data Breach

Abbott Law Group, P.A. > Data Breach > InterContinental Hotels Group (IHG) Data Breach


Was your debit or credit card compromised after staying at an InterContinental Hotel Groups (IHG)-branded franchise hotel location? The company’s dozen brands include Holiday Inn, Holiday Inn Express, InterContinental, Kimpton Hotels and Crowne Plaza. If so, you may be legally entitled to financial compensation. According to a statement by IHG, the recent investigation has released that there were “signs of the operation of malware designed to access payment card data from cards used onsite at front desks at certain IHG-branded franchise hotel locations between September 29, 2016 and December 29, 2016.” Those who’s bank accounts were compromised by hackers during the breach may be eligible to join an IHG data breach class action lawsuit.

How the IHG Data Breach was Discovered

The IHG data breach appears to have been initially discovered by KrebsOnSecurity after they began hearing from sources who work in fraud prevention at different financial institutions. The stolen data was taken from the magnetic strip located on the back of the debit or credit card. This information includes the cardholder name, card number, expiration date and internal verification code. Point-of-sale based malware has driven most of the credit card breaches over the past two years.

Damages being Investigated for a Potential IHG Class Action Lawsuit

While these breaches are costly not only for the financial institution and credit unions, it also may greatly inconvenience the customer who stayed at an IHG-branded franchise hotel location.

When hackers get the payment information from the infected point-of-sale machines, they then turn to the dark web to sell that information to identity thieves. These thieves will then reprogram the magnetic strip on dummy cards (or gift cards) with the stolen information to make huge purchases until the card either runs out of money or the bank becomes aware of the fraud and cancels the card.

This greatly could affect a person’s life if their bank account is emptied and they have a number of bills or payments that are pending or need to be paid for in the future.

Damages from Identity Theft may Include:

  • Fees for ordering replacement debit or credit cards
  • Overdraft statements or Nonsufficient Funds Fees
  • Late Fees for power, utility, auto, or house payments
  • Lowered credit rating

Compromised Cards may also Lead to Undue Hardships for Victims of the Breach

When a person’s bank account is empty, and it takes weeks for the financial institutions to straighten out the fraudulent charges, this waiting period can also bring additional financial hardships.  Most people use their debit cards for their daily transactions such as paying for food, gas, and other items necessary items. This can be extremely frustrating for those affected, especially when it happens to them through no fault of their own.

Qualifying for an IHG Class Action Lawsuit

If your debit card (not your credit card) was compromised, and you also experienced unauthorized for fraudulent charges after visiting an IHG-branded franchise hotel location between the months of September 29, 2016 and December 29, 2016, then you may be eligible to join an IHG class action lawsuit due to damages from the data breach. InterContinental Hotel Groups (IHG) have a duty to protect their customer’s payment information from being stolen by thieves and failed to keep their systems safe from malware.

To view the statement that was released by IHG, please view our other related article regarding this topic.